Hidden or hard to reach groups are usually not that hard to reach or hidden – it’s just that they don’t easily fit into a framework of engagement that we normally use to hear from or work with ‘easier’ to reach groups. Consequently, they become Seldom Heard. As service providers, it is essential that we engage with everybody in the population so that services and policy influencing are not structurally excluding already discriminated against groups.
The course looks at the various approaches, tools and techniques we can adopt to reach out to people who are seldom heard. It covers the engagement principles and examines the tangible and intangible barriers that people face.
You have been tasked with engaging with seldom heard groups and don’t know where to start. You are coming from a place of genuine interest in people and what they have to say. You wish to find ways to engage with people to help empower them to recognise and value their own lives.