Free Helpline
0808 1967 274
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Call our free helpline for confidential information and advice on refugee and asylum issues.
0808 1967 274
Our helpline is open Monday to Friday from 9am until 5pm.
Who is the helpline for?
- Refugees and people seeking asylum who are living in Scotland
- Individuals and organisations looking for information to help them support people seeking safety
We receive a high volume of calls and you may be placed in a queue before speaking with an advisor.
If you work for an organisation that supports refugees or people seeking asylum, you can also contact us by email at refugeesupport@scottishrefugeecouncil.org.uk.
How we can help
Our expert advisers are here to listen and find out how we can help. We speak a number of languages. We can also arrange for an interpreter. Please ask if you need one.
We can help with questions about:
- Money (including banking, benefits and emergency financial support)
- Housing
- Homelessness
- Immigration information and advice
- Healthcare and mental health services
- Education and employment
- Learning English
- Making social connections
- Official documents issued by the Home Office
- Accessing specialist support from organisations like Freedom From Torture, Rape Crisis Scotland or TARA (Trafficking Awareness Raising Alliance)
Find legal help:
- Find legal advice in Glasgow or legal advice in Edinburgh
- Find an immigration solicitor in Scotland on the Law Society of Scotland adviser finder
- Find a qualified immigration adviser on the IAA Adviser Finder
