Support for new refugees


This service helps people with all aspects of building a new life in Scotland. We can help with housing, education, health, learning English and building social connections.

Who is this service for?

Our integration service is for people who have *recently received refugee status, humanitarian protection or discretionary leave to remain. 

*recently – within 1 year of being granted status

How we help

The service provides advice and advocacy to help people through this crucial time, including practical support to resolve immediate housing and money issues.

But that’s not all we do. Our advisers work one-to-one with individuals and families to identify people’s unique needs and hopes and to help people develop a personal plan for the future.

This service helps with:

  • accessing benefit payments and other entitlements
  • housing issues
  • getting a National Insurance Number
  • finding out about education, training, learning English and skills to help you find work
  • planning for the future, working towards your goals and aspirations

Covid-19 update

During the Covid-19 crisis we are running this service via phone and video link. Please call our freephone number 0808 196 7274 to make an appointment.

Make an appointment for this service: 0808 196 7274

“When we came to Scotland we were very lonely… our family wasn’t here. My goal was to study but I couldn’t study at that time. In a new country, you have to start everything from zero.”

– Feroz, student, from Afghanistan


Our integration service helped 485 people find housing, jobs and education opportunities

Find out more

Help make Scotland a more welcoming place for people seeking safety

Get Involved