We can only provide advice and assistance to refugees and people seeking asylum who are already in the UK. If you are currently based outside of the UK, you should seek advice from the United Nations High Commission for Refugees (UNHCR) or the Red Cross or Red Crescent in the country where you are living.
ARC card – Application Registration Card When you claim asylum, the Home Office will issue you with an ARC card – Application Registration Card. You must keep this card as you will receive your financial support on it.
Access to free health care
If you are living in Scotland, you have the right to free healthcare through the National Health Service (NHS)
You can register with a GP. If you are no longer registered with a GP in Glasgow you can access the Homeless GP service at 55 Hunters Street (G40 UP). Access health care in an emergency?
If you or a family member is seriously ill or badly hurt, you should attend Accident and Emergency (A&E) at your local hospital. If you need an ambulance to take you to Accident and Emergency, you should phone 999. 999 is an official emergency telephone number, which will allow you contact emergency services for urgent assistance; it is only to be used in an emergencyAccident and Emergency (A&E) at the hospital is open 24 hours a day 7 days a week
No appointment is necessary to attend Accident and Emergency at the hospital but there may be a lengthy wait to be seen by a doctor or nurse
When you are granted asylum in the UK (Refugee Status, Humanitarian Protection, Discretionary Leave to Remain or Indefinite Leave to Remain), you will need to think about and plan a number of changes to your life including financial changes and housing support.
If your claim has been refused, you will have to contact Migrant Help for advice. You may be able to appeal or make a fresh claim (lodge fresh submissions). If you are homeless and do not have a place to stay (destitute), you may be eligible to apply for financial support, known as Section 4 support. We can help you through our destitution DASS service.