Help and Advice for People Who Are Destitute


Many people experience destitution when seeking refugee protection in the UK. Our service provides practical advice and support to people at a very difficult time in their lives.

Who is this service for? 

This service helps people who are destitute and who have exhausted their rights to appeal a negative decision on their asylum claim.

How we help

Our advisers help people understand their rights and entitlements and help them cope through very difficult circumstances. This includes supporting people with complex applications for emergency support and submitting fresh asylum applications with the help of solicitors or our partners at the law clinic.

We refer people to specialist services for health, welfare and psychological support as well as to foodbanks, hot food places and community support groups. We also hold social groups and activities which gives our clients an opportunity to interact and socialise.

As well as supporting individuals in need we also work with statutory and voluntary partners to agree on the best approaches to combatting and alleviating destitution.

What support does this service provide?

  • A holistic assessment of  needs including legal, health, education, social connections and volunteering
  •  Information and advice about rights and entitlements
  •  Information on the support options available
  •  Support with collecting destitution evidence for Section 4 applications
  •  Support with applying for Section 4 support and responding to Home Office correspondence
  •  Access to Refugee Survival Trust destitution and travel grants

Covid-19 update

During the Covid-19 crisis we are running this service via phone and video link. Please call our freephone number 0808 196 7274 to make an appointment.

Make an appointment for this service: 0808 196 7274

“You’re not allowed to work. No accommodation. Everywhere you go the door is shut. How we survive, nobody knows.”

– Hadi.


This year we helped 389 people who are destitute as a result of Home Office policy

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