Ana's Story

Anna
Ana is still facing an uncertain future.

Ana is a single mother, seeking asylum in Glasgow. Her claim has been refused and she is appealing the decision. Meanwhile she and her young daughter are surviving on Section 4 support, which she receives by means of the Azure payment card. She is not entitled to any cash while she waits and has been housed in temporary accommodation.

“I will never forget when I was first taken to my Section 4 accommodation. I remember they [Home Office officials] came for me and told me I had no choice about where I was housed. I remember we reached the accommodation at night and all I had was food utensils in a black bag. The house was really dirty. There were insects on the carpet… and my daughter was crawling.

Because I have no access to cash, sometimes I have to walk all day to go and meet friends and it’s painful because of all the stress and trauma I’m going through.

I remember when we got to the accommodation all I had was food utensils in a black bag

You’re like an animal in the bush – in fact they live better than you. You’re just somebody who had been abandoned somewhere. You’ve got no life, you’ve got no future. There’s just nothing coming.

Trapped in Section 4

The stress I’m under is terrible. Back home, before I had to flee, I had a good life. I’ve had to move from that good life, gone through torture, detention, and prison. I’m scared all the time, I don’t sleep.

They say Section 4 is for people who are to go back. But the truth is I don’t have anywhere else to go because I can’t go back. Why would they give Section 4 when I still have a pending case?

It’s really difficult to pursue your case because you don’t have the means. Without money, what can you do?

Justice is hard without money

If you still have a case you need to be active, to get things moving. On Section 4 support there is obviously no money for you to top up your phone or to move from one place to another to gather evidence or information to support your case.

And when you don’t do that, you know the consequences. It’s really difficult to pursue your case because you don’t have the means. Without money, what can you do?

I would like to start my life because up until now I am just someone who has come to a point in my life where there is a full stop. I’d like so much to do as much as I can to help the country as a whole. I really want to be useful.”