Peer Research Volunteer: Scottish Refugee Integration Service              

Time Commitment: 5 days training and research design in group meetings (4-6 hour sessions) held November 2017-February 2018. At least a further 4 full days of research and group discussions held February-April 2018      

Responsible to: Kat Allen, Integration Development Officer

Location: Glasgow (various venues)

Duration: At least six months                               

Have you used the Scottish Refugee Integration Service (previously known as Refugee Integration Service) since January 2016?

Would you like to have a role in evaluating the service to see what impact it is having and to improve future services? Would you like to have some fun, make new friends and learn new skills?

If so, we would like to invite you to join our new Research and Influencing group as voluntary peer researchers. Peer researchers will be supported to gather people’s views and experiences of using our integration support services. This could be through individual conversations or through group discussions. You will work alongside our two independent researchers to do this.

About Scottish Refugee Integration Service

The Scottish Refugee Integration Service (SRIS) provides new refugees and reunited families with advice, information and support to access the rights and benefits to which they are entitled in the areas of welfare, housing and education. The service also aims to support refugees to work towards employment and to build social connections.

Scottish Refugee Council is funded by Big Lottery Scotland to deliver this service in partnership with British Red Cross, Bridges Programmes and Workers’ Educational Association Scotland (WEA).

What will I be doing?

Duties will include:

  • Sharing your own experience of using our integration service in group discussions
  • Participating in training sessions for peer researchers
  • Working alongside the Evaluators and other peer researchers to decide which  research questions you will be asking
  • Collecting evaluation information and feedback from refugees using the methods agreed by the peer research group (e.g. individual interviews, group activities)
  • Reporting back on your findings and share your findings with policy makers, service providers and refugees.

What skills or qualities do I need?


  • Experience of using the refugee integration service at least once since January 2016
  • Confident in spoken English
  • Friendly
  • Good listening skills
  • Ability to work as part of a team
  • Willing to learn new skills
  • Reliability, punctuality and trustworthy
  • An understanding of the importance of confidentiality


  • Fluent in a relevant language e.g. Arabic, Farsi, Tigrinya, Sorani, Mandarin
  • Good written English
  • Experience of doing group work or interviewing

You will gain the opportunity to:

  • Meet new people
  • Practice your English
  • Gain new skills in research and evaluation
  • Help to improve services for refugees in Scotland
  • Promote the views and voices of refugees to influence service delivery and policy
  • Your travel expenses reimbursed
  • A certificate of participation.

There is the potential to continue beyond the initial six months.

To protect all our volunteers and service users this role is subject to a Disclosure Scotland check.

How to apply

The deadline for all applications is Thursday 26 October at 5pm.

Please complete an application form and send it by email to:

or post to: Volunteer Development Coordinator, Scottish Refugee Council, House, 6th Floor, 12 Renfield Street, Glasgow G2 5AH

Do you need support completing the application form, or have any questions?

Come to our VOLUNTEERING INFORMATION AFTERNOON on Thursday 26 October, 2-4pm, and we will be happy to help!

You can also have a look at other volunteer roles and find an application form on our website at

Any questions? Email us at