Privacy and Cookie Policy

This statement explains how we collect, use and store information via our website

We hold and process personal details in accordance with the Data Protection Act 1998 and we are registered with the Information Commissioner.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.  These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it
  • for every web page requested measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Our use of cookies

Cookies for managing your current visit

Name               Typical content                     Expires
Site_session      randomly generated text         When user exits

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.

Name        Typical content                         Expires
_utma        randomly generated number         2 years
_utmb        randomly generated number         30 minutes
_utmc        randomly generated number         when user exits browser
_utmz        randomly generated number         6 months
                 info on how the site was reached
                 (e.g. directly or via alink, organic
                 search or paid search)

For further details on the cookies set by Google Analytics, please refer to the Google Code website.

Contact details

If you give us your email address, we may use it to provide you with information we think is relevant. However we will not share any of your contact information with third parties, unless specifically authorised to do so by you.

If you change your email address or other contact details that we may hold about you, please email us to let us know, or call us on 0141 248 9799.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Scottish Refugee Council uses this information to find out how the site is being used, what is working and what we need to improve or change. We do this to ensure that your experience of using our website is as beneficial to you as possible.