Housing and welfare
Our specialist housing team provides advice on housing options and welfare benefits to ensure you can make informed choices before transitioning from asylum support to mainstream support.
Working in partnership with local authorities and housing providers, we ensure that refugees understand the legal aspects of tenancy, tenant’s rights and responsibilities. We see approximately 1500 housing and welfare client contacts a year.
Making an appointment
Although Glasgow-based, we provide advice and advocacy throughout Scotland. Call our free phone number to make an appointment on 0800 058 6087.
Every second Wednesday we also offer appointments in Rosemont at the Life Long Learning centre. Call 0141 552 3090 to make an appointment.
Find out more about housing under the Advice section of our website
Housing advice leaflets for refugees in Scotland (Nov 2009)
The housing advice leaflets provide information about how our housing team can help you. They also provide advice on housing options, overcrowding, racial harassment, repairs, renting from a private landlord, housing benefits, late rent payments and energy cost considerations.
Leaflets are available to download from the list below in English, Arabic, Farsi, Kurdish, Somali and Tigrinya.
Housing advice leaflets in English
Click to find out how our housing team can help (256 Kb, PDf)
Click to find out about housing options in Glasgow - leaflet 1 (27 2Kb, PD)
Click to find out about housing options outside Glasgow - leaflet 2 (284 Kb, PDF)
Click to find out about overcrowding - leaflet 3 (260 Kb, PDF)
Click to find out about racial harassment - leaflet 4 (264 Kb, PDF)
Click to find out about repairs - leaflet 5 (265 Kb, PDF)
Click to find out about renting from a private landlord - leaflet 6 (268 Kb, PDF)
Click to find out about housing benefits and late rent payments - leaflet 7 (260 Kb, PDF)
Click to find out about energy cost considerations - leaflet 8 (279 Kb, PDF)
Housing advice leaflets in Arabic
Click to find out how our housing team can help (385 Kb, PDF)
Click to find out about housing options in Glasgow - leaflet 1 (909Kb, PDF)
Click to find out about housing options outside Glasgow - leaflet 2 (1.11Mb)
Click to find out about overcrowding - leaflet 3 (450Kb, PDF)
Click to find out about racial harassment - leaflet 4 (682 Kb, PDF)
Click to find out about repairs - leaflet 5 (708 Kb, PDF)
Click to find out about renting from a private landlord - leaflet 6 (920 Kb, PDF)
Click to find out about housing benefits and late rent payments - leaflet 7 (751 Kb, PDF)
Click to find out about energy cost considerations - leaflet 8 (617 Kb, PDF)
Housing advice leaflets in Farsi
Click to find out how our housing team can help (385 Kb, PDF)
Click to find out about housing options in Glasgow - leaflet 1 (968 Kb, PDF)
Click to find out about housing options outside Glasgow - leaflet 2 (1.12 Mb, PDF)
Click to find out about overcrowding - leaflet 3 (454 Kb, PDF)
Click to find out about racial harassment - leaflet 4 (655 Kb, PDF)
Click to find out about repairs - leaflet 5 (693 Kb, PDF)
Click to find out about renting from a private landlord - leaflet 6 (787 Kb, PDF)
Click to find out about housing benefits and late rent payments - leaflet 7 (787Kb, PDF)
Click to find out about energy cost considerations - leaflet 8 (629 Kb, PDF)
Housing advice leaflets in Kurdish
Click to find out about how our housing team can help (410 Kb, PDF)
Click to find out about housing options in Glasgow - leaflet 1 (1.03 Mb, PDF)
Click to find out about housing options outside Glasgow - leaflet 2 (1.23 Mb, PDF)
Click to find out about racial harassment - leaflet 4 (708 Kb, PDF)
Click to find out about housing benefits and late rent payments - leaflet 7 (828 Kb, PDF)
Housing advice leaflets in Somali
Click to find out how our housing team can help (264 Kb, PDF)
Click to find out about housing options in Glasgow - leaflet 1 (283Kb, PDF)
Click to find out about housing optiongs outside Glasgow - leaflet 2 (275Kb, PDF)
Click to find out about racial harassment - leaflet 4 (264 Kb, PDF)
Click to find out about housing benefits and late rent payments - leaflet 7 (261 Kb, PDF)
Housing advice leaflets in Tigrinya
Click to find how our housing team can help (283 Kb, PDF)
Click to find out about housing options in Glasgow - leaflet 1 (304kb, PDF)
Click to find out about housing options outside Glasgow - leaflet 2 (319 Kb, PDF)
Click to find out about racial harassment - leaflet 4 (296 Kb, PDF)
Click to find out about housing benefits and late rent payment - leaflet 7 (290 Kb, PDF)
Other useful websites
Glasgow Homeless Network - homelessness information pages
Find out more about your rights, where to get help, and obtain contact details for homelessness services in Glasgow.
Click to find out more on the Glasgow Homeless Network website
Shelter Scotland
The housing and homelessness charity.
Click to find out more on the Shelter Scotland website
Scottish Federation of Housing Associations
Provides in-depth information about Scotland's housing associations. Latest research and publications are only accessible to members.
Click to find out more on the Scottish Federation of Housing Assocation website