Family Keywork Service

Who is this service for?

Our Family Keywork Service offers specialised advice and support to families with young children aged 0-8 years who have recently entered the asylum process. Support is for at least six months after arrival or dispersal to Scotland.

We focus on early identification of the needs of parents and children and building families’ understanding of asylum, health, and education and other UK and Scottish systems.

What support can I get from this service?

We create a family support plan with you and review it regularly to make sure your needs are being met.

We organise a range of outreach activities, including family days out. And we provide advice on:

  • preparation for Home Office interviews

  • asylum support and accommodation

  • access to legal advice

  • using health services

  • access to schools and nursery

  • using local community services

  • family life and social connections

Find out more

If you would like more information about this service or to access it, please call our advice line on 0141 223 7979 or call our reception on 0141 248 9799.

Our face-to-face services are provided by appointment only. Details of our opening hours are below.

  • Monday 9am - 5pm 
  • Tuesday 9am - 5pm
  • Wednesday 1pm – 5pm (closed morning)
  • Thursday 9am - 5pm
  • Friday 9am - 5pm