How we help
We’re here to help and advise people at all stages of the asylum process - even after receiving refugee status.
If you’re not sure where you currently are in that process, have a look at our asylum process flow chart (PDF).
You can ask us for more information about:
- Applying for asylum
- What to do after you’re granted refugee status
- How to get involved in Scottish life
- What to do while you are waiting for a decision about your asylum application
- What to do if your asylum application is refused
Legal advice
We can’t give legal advice, but we can help you find a legal representative. Download the lists (PDF) or contact us.
- Legal representatives - Glasgow (282Kb, PDF)
- Legal representatives - Edinburgh (143Kb, PDF)
- Legal representative lists in other languages
Make an appointment
We’re here to help in any way we can. If you’d like to make an appointment with one of our advisers, call us on 0800 085 6087 (free from landlines, not from mobiles) during normal office hours Monday to Friday.
Can't make your appointment? Let us know.
If you have an appointment at our office and need an interpreter, we'll do our best to provide one. This is free - but if you are not able to make your appointment, let us know so we're not charged an interpreter fee.


