I have recently arrived in the UK and want to make an asylum claim

It is important that you apply for asylum as soon as you enter the UK.

The leaflet Applying for asylum gives you information about the asylum process. If you have trouble reading it in English, you can find it in another language

Claiming asylum

You can apply for asylum to the immigration officer on arrival at the port of entry, for example, at an airport or seaport or at the Home Office in Croydon after you have entered the UK. You may, for example, have entered the country illegally, or legally on a student, visitor or business visa.

The Croydon Asylum Screening Unit is based at Lunar House, 40 Wellesley Road, Croydon CR9 2BY.

Under very exceptional circumstances it may be possible to have your asylum application recorded and screened at a Local Enforcement Office, or by post. This may apply to unaccompanied children and those whose condition is such that they cannot reasonably be expected to travel to Croydon.

Asylum advice

If you need telephone or face-to-face advice on your asylum claim, you can contact Asylum Help.

Asylum Help is an independent organisation funded by the Home Office to provide information and advice to people seeking asylum. Call 0808 8000 630. Asylum Help will tell you how to register your claim for asylum.

Scottish Refugee Council cannot offer a face-to-face advice service for people seeking asylum.

Legal help

You’re entitled to a legal representative to help you with your asylum claim. Go to our legal advice page. 

Are you under age 18?

If you are under 18 and in Scotland on your own, we might be able to help you through our Scottish Guardianship Service.

Are you a family with children under age 8?

If you are part of a family with children under 8 years of age, we might be able to help you through our Family Key Work Service.