Contact us

General enquiries

Before contacting us, you may wish to read our frequently asked questions which give basic information about the asylum process. 

For general enquiries, contact our office in Glasgow:
5 Cadogan Square
(170 Blythswood Court)
Glasgow
G2 7PH

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Telephone: 0141 248 9799
Fax: 0141 243 2499
Email: info@scottishrefugeecouncil.org.uk

Make an appointment or get advice 

During office hours call our freephone number on 0800 085 6087 (calls are free from landlines, not from mobiles).

Media enquiries

Contact Clare Harris, Media and Communications Officer
Tel: 0141 223 7927  Mobile: 07850 930418
Email: media@scottishrefugeecouncil.org.uk

Email us

If you have a general enquiry or are not sure who you need to speak to, send an email to info@scottishrefugeecouncil.org.uk, and we will direct it to the right person for you.

If you know the name of the member of our staff you want to contact, you can use this formula to email them: firstname.lastname@scottishrefugeecouncil.org.uk

Suggestions and complaints

Your feedback is always welcome and helps us to improve our services.

If you wish to make a suggestion or a complaint, complete the online form below.  Alternatively you can download our complaint form to complete and return to our office. You can also find our complaint form in another language in our multilingual information section.

When you complete your form please tell us what went wrong, where and when it happened and who was involved. Please also tell us what you would like us to do.