Glasgow head office

5 Cadogan Square
(170 Blythswood Court)
Glasgow
G2 7PH.

Freephone 0800 085 6087 to make an appointment or get asylum advice.
Phone reception on 0141 248 9799.

Email: info@scottishrefugeecouncil.org.uk

Fax: 0141 243 2499

Click here to download a map for our Glasgow office

The office is open on Monday, Tuesday, Thursday and Friday from 9.30am to 1pm and 2pm - 4pm, and on Wednesday from 1pm to 4pm.

Please note the office closes for lunch from 1pm to 2pm each day and is closed every Wednesday morning.

We are happy to help any agency looking for advice but please call the main office reception number 0141 248 9799.

Edinburgh

We offer services in Edinburgh from
Citizen's Advice Bureau,
58 Dundas Street,
Edinburgh
EH3 6QZ

To make an appointment in Edinburgh please use the freephone number: 0800 085 6087

Media enquiries

Any press enquiries should be directed to Karin Goodwin or Clare Harris, Media and Communications Officers.
Telephone: 0141 223 7927 or 07734 030 763
Email: media@scottishrefugeecouncil.org.uk

Click here to visit our press section

How to make a suggestion or complaint

Your feedback is always welcome and helps us to improve our services. Click on the link below to download a complaint form which can be printed off. Completed forms should be returned to our Glasgow office. Please tell us what went wrong; where and when it happended and who was involved. Please also tell us what you want from your complaint.

Click to download our complaint form in English (32Kb, PDF)

Click to download our complaint form in Arabic (72Kb, PDF)

Click to download our compliant_form in_Farsi (68Kb, PDF)

Click to download our compliant_form_in French (16Kb, PDF)

Click to download our compliant_form_in Kurdish Sorani (72Kb, PDF)

Click to download our compliant_form_in Mandarin (44Kb, PDF)

Click to download our compliant_form_in Pashto (72, PDF)

Click to download our compliant_form_in Somali (16Kb, PDF)

Click to download our compliant_form_in Tigrinya (40Kb, PDF)

Click to download our compliant_form_in Urdu (64Kb, PDF)_

Alternatively you can send an email to info@scottishrefugeecouncil.org.uk